Privacy Policy
At Aqd Silsal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services.
1) What information do we collect?
We may collect the following types of information:
- Contact information: such as your name, phone number, and email address when you contact us.
- Order/Purchase Information (if applicable): such as shipping and billing information, and payment information when using a payment gateway (payments may be processed through a third-party payment service provider).
- Usage information: such as the pages you visit, the time you spend on the site, and device/browser data.
- Data you voluntarily provide: such as messages you send us through the contact form.
2) How do we use your information?
We use the information for the following purposes:
- Responding to your inquiries and requests.
- Manage orders and provide purchasing and shipping services (if applicable).
- Improving the user experience and developing the website.
- Send updates and marketing messages (you can opt out if the messages allow it).
- Preventing fraud, addressing misuse, and verifying security.
3) What is the legal basis for processing data?
The processing of your data depends on the following (depending on the nature of your business and system requirements):
- To fulfill your order or contract with us.
- Your consent upon submission.
- A legitimate interest in improving our services and protecting the security of the website.
- Our commitment to regulatory requirements.
4) Data Sharing
We may share your data only when necessary and for specific purposes, such as:
- Service providers: such as shipping companies, payment services, hosting providers, and email/messaging services.
- Legal Obligation: If necessary to comply with regulations or orders from the competent authorities.
- Protection and Security: When fraud, a violation, or a security threat is suspected.
We do not sell your personal data to third parties.
5) Cookies
Our website may use cookies to improve performance, remember your preferences, and understand how you use the site. You can manage cookies through your browser settings.
6) Data Retention Period
We retain data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Once the need no longer exists, we delete the data or anonymize it.
7) Data Protection
We take reasonable measures to protect your information from unauthorized access, alteration, loss, or misuse. However, due to the nature of the Internet, 100% security cannot be guaranteed.
8) Your Rights
Depending on applicable regulations, you may be entitled to request:
- Access to Your Personal Data.
- Correcting inaccurate data.
- Delete data in certain cases.
- Withdrawal of consent (if the processing is based on consent).
- Objection to or restriction of processing in cases permitted by law.
9) Updates to the Privacy Policy
We may update this policy from time to time. The revised version will be posted on the website along with the date of the update. Your continued use of the website after such posting constitutes your acceptance of these changes.
10) Contact Us
إذا كانت لديك أي استفسارات بخصوص الخصوصية أو رغبتك في ممارسة حقوقك، تواصل معنا عبروسائل الاتصال في الصفحة
At Aqd Silsal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services.
1) What information do we collect?
We may collect the following types of information:
- Contact information: such as your name, phone number, and email address when you contact us.
- Order/Purchase Information (if applicable): such as shipping and billing information, and payment information when using a payment gateway (payments may be processed through a third-party payment service provider).
- Usage information: such as the pages you visit, the time you spend on the site, and device/browser data.
- Data you voluntarily provide: such as messages you send us through the contact form.
2) How do we use your information?
We use the information for the following purposes:
- Responding to your inquiries and requests.
- Manage orders and provide purchasing and shipping services (if applicable).
- Improving the user experience and developing the website.
- Send updates and marketing messages (you can opt out if the messages allow it).
- Preventing fraud, addressing misuse, and verifying security.
3) What is the legal basis for processing data?
The processing of your data depends on the following (depending on the nature of your business and system requirements):
- To fulfill your order or contract with us.
- Your consent upon submission.
- A legitimate interest in improving our services and protecting the security of the website.
- Our commitment to regulatory requirements.
4) Data Sharing
We may share your data only when necessary and for specific purposes, such as:
- Service providers: such as shipping companies, payment services, hosting providers, and email/messaging services.
- Legal Obligation: If necessary to comply with regulations or orders from the competent authorities.
- Protection and Security: When fraud, a violation, or a security threat is suspected.
We do not sell your personal data to third parties.
5) Cookies
Our website may use cookies to improve performance, remember your preferences, and understand how you use the site. You can manage cookies through your browser settings.
6) Data Retention Period
We retain data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Once the need no longer exists, we delete the data or anonymize it.
7) Data Protection
We take reasonable measures to protect your information from unauthorized access, alteration, loss, or misuse. However, due to the nature of the Internet, 100% security cannot be guaranteed.
8) Your Rights
Depending on applicable regulations, you may be entitled to request:
- Access to Your Personal Data.
- Correcting inaccurate data.
- Delete data in certain cases.
- Withdrawal of consent (if the processing is based on consent).
- Objection to or restriction of processing in cases permitted by law.
9) Updates to the Privacy Policy
We may update this policy from time to time. The revised version will be posted on the website along with the date of the update. Your continued use of the website after such posting constitutes your acceptance of these changes.
10) Contact Us
إذا كانت لديك أي استفسارات بخصوص الخصوصية أو رغبتك في ممارسة حقوقك، تواصل معنا عبروسائل الاتصال في الصفحة